Payments are accepted using Visa, MasterCard, American Express, Discover.
Items shipped within the US will be shipped USPS Priority Mail which includes $100 insurance, tracking, and delivery confirmation. Items normally arrive in 2-3 business days after shipment.
Items shipped to Canada will be shipped USPS First Class International Registered Mail with signature required. Delivery takes approximately 6-10 business days, but this time frame is not guaranteed and delivery may take longer (sometimes up to 4 weeks). It is the responsibility of the buyer to pay any customs fees, duties, taxes (VAT etc.) charged by your country upon receipt.
Once an item is shipped it is under the control and responsibility of the US postal service. In case of a shipping or delivery issue please contact me ASAP and I will do everything I can to help.
Shipping costs are non-refundable.
All items ship in a gift box.
REFUNDS & EXCHANGES
It is important to me that you are happy with your purchase.
I will accept returns or exchanges of unworn and undamaged items in their original condition and packaging. If you would like a refund or exchange please contact me within 5 days of receipt to obtain a return authorization code. Items returned without an authorization code will not be accepted. Refunds, minus the shipping cost and a 10% restocking fee, will be made once I have received the item and verified it’s still in it’s original and unworn condition. Items must be shipped for return within 3 days of obtaining a return authorization code to be eligible for a refund.
When returning items, please repackage carefully, and insure and track your package. I cannot be responsible for items lost during shipping. Shipping charges are non-refundable and return shipping is the responsibility of the buyer.
Jewelry is delicate by nature. I recommend storing pieces in plastic bags inside of a jewelry box to prevent tarnish and provide protection.
If it is necessary to remove tarnish, gentle cleaning can be done with a polishing cloth.
Oxidization is a surface treatment and will gently wear with age.
Each piece is handmade, will have unique marks and vary slightly.